Live Support Team - Gamepad Tester
Meet our dedicated experts ready to help you with all your gamepad needs
Live Support Options Select
Video Tutorials
Step-by-step video guides for common issues
Download Tools
Advanced testing software and calibration tools
Troubleshooting Guides
Detailed guides for common controller problems
Book Appointment
Schedule 1-on-1 support session with experts
Meet Our Support Team
Our certified experts are ready to assist you with any gamepad testing needs
Turner Tenney
Gamepad Tester Expert
Turner Tenney is our lead gamepad testing specialist with over 5 years of experience in controller diagnostics and calibration. Expert in troubleshooting connectivity issues, button mapping, and performance optimization across all gaming platforms.
Dylan Parker
Controller Expert
Dylan Parker specializes in advanced controller configurations and firmware updates. With extensive knowledge of Xbox, PlayStation, and PC controllers, he provides expert guidance on input lag reduction, dead zone adjustments, and custom controller setups.
Berna Sübran
Gaming Peripherals Consultant
Berna Sübran brings comprehensive expertise in gaming peripheral testing and user experience optimization. She excels at diagnosing compatibility issues, recommending the best controllers for different gaming genres, and ensuring seamless gaming experiences.
Support Methods
Instant Live Chat Support
Get immediate assistance from our support team. Average response time: under 2 minutes during business hours.
- Real-time troubleshooting
- Screen sharing available
- File transfer for logs
- Session transcripts saved
Email Support
Detailed technical support via email with attachments for comprehensive issue resolution.
Phone Support
Speak directly with our experts for complex issues that need immediate attention.
- Direct line to specialists
- Priority queue for urgent issues
- Callback option available
- Multi-language support
Remote Assistance
Let our experts connect to your system for hands-on troubleshooting and configuration.
- Secure remote connection
- Real-time problem solving
- Driver installation help
- Configuration optimization
Contact Information
17 State Street, 40th Floor
Financial District (Lower Manhattan)
New York, NY 10004
United States